FREQUENTLY ASKED QUESTIONS

Please reach us at admin@whitsunday74.com.au if you cannot find an answer to your question.

WHAT IS INCLUDED IN THE BOOKING PRICE?

 Our booking price includes the use of the property and transfers, all its amenities, including linens, towels, and basic toiletries. Some properties may also include additional amenities such as pool access or a buggy

HOW DO I MAKE A BOOKING?

To make a booking, simply visit our website and select the property and dates you would like to book. You will then be asked to provide payment information and agree to our terms and conditions. 

You can always contact our reservation's team via email or phone

WHAT IS YOUR CANCELLATION POLICY?

Please visit our T&C's for all cancellation information.

WHAT IS YOUR CHECK-IN AND CHECK-OUT TIME?

Check-in time is 2:00 PM on the arrival date, and check-out time is 10:00 AM on the departure date. Late check-outs may be subject to an additional fee. 

WHAT IF I HAVE A SPECIAL REQUEST?

We are happy to accommodate special requests whenever possible. Please contact us before your arrival to discuss any special needs or requests you may have.

WHAT IF I HAVE AN ISSUE DURING MY STAY?

If you have any issues during your stay, please contact us immediately so we can address the issue promptly. We strive to provide excellent customer service and ensure our guests have a comfortable and enjoyable stay. 

IS SMOKING ALLOWED IN THE PROPERTY?

Smoking is strictly prohibited in all of our properties indoor areas & balconies. 

For more information please see our T&C. 

CAN I BRING PETS TO THE PROPERTY?

Pets are not allowed on the property without prior consent from management. 

Please contact us before your arrival to discuss any pet requests you may have as there is a  strict process to follow with other stakeholders.

WHAT IF I NEED TO CONTACT SOMEONE AFTER HOURS?

We have a dedicated team available 24/7 to assist with any issues or emergencies that may arise during your stay. Contact information will be provided upon check-in.

WHAT ARE THE LOCAL ATTRACTIONS AND ACTIVITIES?

The Whitsundays offers a wide range of attractions and activities, including snorkelling and diving, island tours, and scenic flights. Our team can provide recommendations and assistance in booking any activities you may be interested in. 

Enquire Now

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